Hi,
Almost all of our products are oversize by Fedex standards (typically 60*6*6 inches). We have tried to provide the width, length, height in our add to cart forms, along with the weight, but the dimensions do not seem to be taken into account - Do they get passed to Fedex for live shipping calculation, or is there some other way to trigger an oversize calculation ?
An example of a form passing those dimensions would be the first button on this page:
http://isails.com/laser-store/
Almost all of our products are oversize by Fedex standards (typically 60*6*6 inches). We have tried to provide the width, length, height in our add to cart forms, along with the weight, but the dimensions do not seem to be taken into account - Do they get passed to Fedex for live shipping calculation, or is there some other way to trigger an oversize calculation ?
An example of a form passing those dimensions would be the first button on this page:
http://isails.com/laser-store/